Have you noticed how the smallest things make the biggest difference?
- When the repair shop wipes off the steering wheel from grimy mechanic hands after your oil change.
- Getting a follow-up email just to make sure you are completely happy with your online purchase.
- Being able to talk to a real person (without being on hold for 20 minutes) when you have a quick question.
At SS Magpie, I love to provide my own little touches that bring you big joy. Here's some of the things that make your shopping experience with me even more special.
Earring Options
Did you know that most of my earrings can be switched from French wires to lever backs at no additional charge? Lever backs provide that extra security and are comfortable to wear even when you sleep in your earrings.
Add a comment when you place your order and ask me to switch them out.
Psst...I have some great new Post style options too.
What's my Size?
Loving the new Sea Glass stacker rings? Make sure you have the perfect fit with this complimentary ring sizing tool. Just shoot me a message and I'll pop one in the mail to you. It's easy to read and reusable (and yours to keep!)
Pro Tip: Keep this in your purse so you have it at a moment's notice when you find that perfect ring.
Extender Chains
Want a little extra wiggle room when purchasing a bracelet or necklace? No problem! A 1-2" extender chain can be added to items that have a lobster style clasp. This means, you have styling/sizing options for your new piece. Enter a comment when you place your order and I'll add one at no additional charge.
Pro Tip: This is a great idea when gifting a piece.
With every purchase, I include a jewelry care card and sterling silver polishing cloth. The care card has a link to a blog post I wrote with several options for cleaning and storage of your treasure.
Pro Tip: Boxes taking up too much space? Keep your jewelry in the resealable bag with the polishing cloth so you are always prepared for a quick shine up.
Rewards Program
Do you love free shipping and discounts? The SS Magpie Rewards program allows you to earn points for everything from sharing on social to making a purchase. Points can be redeemed for coupons and discounts off your next purchase, and they stack up fast!
Pro Tip: Earn 200 Points right away just for signing up! No purchase necessary.
Customer Care
Want to chat about a custom order or just have a question? Call (or text) me directly and let’s talk about it. This is a Google phone number tied to SS Magpie so when you call, you will be prompted to say your name. Don’t worry- it’s legit- and it’s the best way to contact me.
Monday- Friday 8am – 5pm you can reach me. No prompts, no hold music, just a real live person. If I don’t answer, I’m in the studio so leave me a message and I’ll get right back to you.
Pro Tip: You can also email me at: CustomerCare@SSMagpie.com
I recognize that Amazon makes it easy for you to shop, click and receive your item the next day. I'm a small business, handcrafting each piece of your experience, so while it may take a bit longer to receive, I want your experience to be memorable.
SO, the next time you are looking for a little TLC in your jewelry journey, I'd love for you to consider shopping with me.
After all, it's those little things that make the biggest difference.
